9Mobile, the fourth largest telecommunications operator of Nigeria, turned into T2 on Friday, into a safe rebranding that reported a new ambitious era in the Nigerian telecommunications sector.
Rebranding includes a vibrant transition from the green 9mobile to a combination of bold orange colors.
The concert reports that it is a significant change in its identity and strategy, a move that has given the way to a new chapter for the company that tries to redefine its role in the Nigeria telecommunications market.
The rebranding, according to the CEO Obafefemi Banigbe to the launch event, the themed “Tech Meets Ten” is more than a cosmetic change.
Banigbe has described the transformation as a strategic review aimed at positioning T2 as a brand obsessed with the customer.
Read it: “This is not simply a change of name; it is the beginning of a new chapter in our history. We are evolving into something bigger, more ambitious and aligned with the future”.
He stressed that T2 would focus on the strengthening of the Nigerians in various sectors, from creatives and remote workers to startups and everyday users, offering a platform that promotes innovation and connectivity.
Rebranding arrives a year after LH Telecommunication Limited has acquired a majority share of 95.5% in 9Mobile, reporting a renewed property structure and a strategic direction.
The company, which previously operated as Etisalat Nigeria before renamed 9th in 2017, has faced significant challenges in recent years.
Once he was boasting over 22 million subscribers between 2014 and 2016, his customer base decreased to 3.2 million by January 2025 due to the release of investors, financial difficulties and infrastructure issues.
However, Banigbe faced these setbacks with Candor, framing them as a base for the rebirth of T2.
According to him, “we endured the struggles, but like Nigeria, we rebound stronger and more clear. Our scars are not signs of defeat; they remember our resilience”.
He highlighted the recent initiatives, including a national roaming agreement with MTN Nigeria, as part of the T2 strategy to expand the coverage and improve the quality of the service.
The new identity of T2 reflects the dynamism and ambition of the Nigeria youth population, with a business model rooted in innovation led by the data.
Banigbe observed that the company was evolving into a native cloud operator and ready for bees, taking advantage of artificial intelligence and advanced analysis to provide personalized and simplified services of customers.
He said: “In today’s world, the winners are not the greatest but most daring. We are planning systems to enhance customers with real-time support and self-service tools, all from the palm of their hands”.
The CEO also underlined T2’s commitment for local relevance, simplicity and emotional connection.
“The customer’s experience is no longer just a department; it is our business,” said Banigbe.
In a sincere message to customers, he added: “We want to serve you courageously, clearly, speed and passion. Thanks for responsible, that’s why we exist”.
Rebrand has fueled the enthusiasm among the observers of the sector, with many who see it as a bold step to regain market shares in the panorama of Nigeria’s competitive telecommunications.
T2 attention on digital transformation and customer empowerment is positioned to compete with the giants in the sector while preparing for the growing digital needs of the Nigerians.
Banigbe has extended gratitude to partners, regulators, shareholders and employees of the company for their unshakable support.
“For every Nigerian dream of something better, this rebrand is for you. Let me remember that you can also reinvent, reconstruct and relaunch,” he said.
While T2 undertakes this ambitious journey, the telecommunications operator is ready to have a significant impact, merging technology with tenacity to feed the digital economy of Nigeria. [With Inside Business report]
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