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A flight from the United Airlines (UA) from Los Angeles (Lax) to Shanghai (PVG) deflected in San Francisco (SFO) on Saturday 22 March 2025, after one of the drivers was unable to bring the passport for international journey.
Flight UA198, operating on a Boeing 777-300er, landed in Los Angeles where the passengers received from $ 15 vouchers waiting for a replacement crew.
Ua 198 deflected from Lax to Sfo due to the pilot who forgot his passport. The original destination is Shanghai. I was flying already for 3 hours before I was informed.
United Airlines has notified interested travelers via message: “UA198 SFO-PVG: your flight is deflected in San Francisco due to an unexpected crew problem that requires a new crew. Once we arrive, we will bring you back on the road to Shanghai as soon as possible. We apologize sincerely for this interruption and appreciate your homeland.”
This accident marks the second occurrence of a problem relating to the passport on the same route within a week.
In the previous case, the problem was identified before departure, resulting in a delay of several hours while a replacement pilot was organized,
International flight protocols require Gate’s agents to check passengers passports together with boarding pass before allowing aircraft entry.
This verification process, however, appears inconsistently to members of the flight crew.
The financial implications of the deviation of a Boeing 777-300er are substantial.
Beyond the inconveniences for passengers, the airline has to face an increase in crew costs and further fuel expenses.
The plane probably needed to download fuel before landing in Los Angeles. The interruption also influenced the return flight program.
Similar accidents
Craig Start, a 46 -year -old British passenger, successfully traveled from London’s Heathrow (LHR) airport to John F. Kennedy (JFK) airport in New York on Christmas Eve 2023 without having a ticket or passport.
The authorities arrested Sturt on his arrival in New York and subsequently returned him to the United Kingdom through the Charter flight, according to Telegraph.
The investigations showed that the 6 -foot tall sturt ignored the passport and boarding procedures for the British flight of the Airways slipping behind other passengers.
Heathrow’s officials insisted on the fact that Sturt was subjected to compulsory security screening, but he was unable to explain how he eliminated security and customs checkpoints without adequate documentation, Sky News reported.
A Heathrow spokesman said: “All people who go in the long term are subject to security screening, including the individual involved in this case”.
Strurt went aboard a Boeing 787 Dreamliner at Heathrow Terminal 5, but the most rigorous airport security measures led to his detention when he tried to go through customs without the required documents.
The London police informed Sky News: “We continue to collaborate with all our partners to evaluate and strengthen the already solid security measures in progress, which are constantly magazing as part of the largest partnership for safety”.
In another case, Frontier Airlines (F9) accidentally flew a New Jersey woman in Jamaica instead of his expected destination of Jacksonville, despite not having failed passport. The accident occurred when the passenger went to the wrong gate, reported the New York Post.
Beverly Ellis-Hebard, who regularly flies from Philadelphia to his second home in Jacksonville every six weeks, arrived at a gate labeled “Phl a Jax” for his flight on November 6, 2022.
After using the bathroom before boarding, she returned to find the flight almost completely embarked and was running on the plane after a gate agent verified his identity.
Once on board, the flight crew informed Ellis-Hebard that Jacksonville’s flight had been reassigned to another gate and that his current plane was destined for Jamaica.
Ellis-Hebard initially thought it was a joke until he recognized the serious behavior of the crew confirmed the error.
Unable to land in Jamaica without a passport, Ellis-Hebard remained on Jeway, who believed it was an American territory. The flight crew remained with her until her return flight to Philadelphia left hours later.
Ellis-Hebard also underwent a physical injury during his travel accident when he scraped his arm as he measured his luggage in the Sizer, causing bleeding.
Frontier Airlines apologized for the accident, provided a refund and compensation and faced the problem with the airport staff.
Source: https://aviationa2z.com/index.php/2025/03/24/united-flight-emerging-landing-in-lax-mid-pilot-Mistake/#Google_vignette
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