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Advanced agent artificial intelligence is emerging as one of the major developments in the technology industry, as more and more companies seek to make AI more capable of performing tasks than simply answering questions.
Ericsson’s latest survey published on September 17, 2026 highlights the growing interest in AI-powered features among smartphone users. According to the survey, 38 percent of smartphone users questioned expect to use AI agent features by 2030.
Agentic AI refers to an artificial intelligence system that can understand a goal, plan a series of actions, and carry out a task with less need for the user to provide instructions at each step. This represents a development beyond traditional AI assistants, which typically wait for the user to ask a question or give a specific command.
For example, agent AI systems have the potential to help users organize information, plan activities, manage digital tasks, or work across applications. This technology is designed to make digital interactions more automated and personalized.
Another important development is the growth of multimodal artificial intelligence. Multimodal AI can process and understand multiple forms of information, including text, photos, audio, and video. This allows people to communicate with AI in a way that approximates normal human interaction.
The combination of agent and multimodal AI is also being explored for everyday hardware. Smartphones, computers, smart glasses and other connected devices are increasingly being designed with AI capabilities built into them.
This could change the way people interact with their devices. Rather than opening multiple apps and completing tasks separately, users can increasingly rely on AI systems to help with different stages of a task.
Technology can also impact business. Companies are exploring AI agents that can help employees with repetitive administrative tasks, customer service, research and other digital activities. This allows workers to spend more time on tasks that require creativity, communication, and human judgment.
However, the rapid development of AI agents also raises important questions about safety and privacy. As AI agents can ultimately take action on behalf of users, protecting personal information and preventing unwanted actions will become increasingly important.
There are also concerns regarding the accuracy of AI-generated information. Users may need to check important decisions and information rather than assuming that the AI system is always correct.
For younger generations and students, the growth of AI could also change the way learning and research is conducted. AI tools can help explain difficult subjects, organize information, and assist with creative projects. At the same time, students still need to develop their own knowledge and critical thinking skills and not rely solely on AI-generated answers.
The growing interest in AI agents shows that the technology industry is moving towards a future where artificial intelligence is not just a tool that people use when they need it, but also something that is increasingly embedded in the devices and services they use every day.
As companies continue to develop more advanced AI systems, agentic and multimodal artificial intelligence are expected to remain important areas of technology development. Their growing presence could impact smartphones, workplaces, education and everyday digital life in the years to come.
By: Precious Oluwadare
