A group, under the aegis of Concerned NDC Gombe Youths, has called on the leadership …
Read More »The NCC mandates telecommunications companies to compensate users for poor network quality
The Nigerian Communications Commission (NCC) has directed Mobile Network Operators across the country to compensate customers who experience substandard network services. The directive, announced in a statement on Sunday by the Commission’s Head of Public Affairs, Nnenna Ukoha, requires affected users to receive airtime credits when the quality of service falls below agreed benchmarks. According to the NCC, compensation will …
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